How Amazon is Changing the “Customer Experience”

Grocery shopping can be a hassle, but a necessary evil at that. Long checkout lines are bothersome, and when you shop on an empty stomach (guilty), they feel about 100 times longer.

How Amazon is Changing the “Customer Experience”2020-03-30T17:07:39+00:00

5 Unbelievable Ways Voice Assistants Are Upending Online Businesses

Right now, tech giants are locked in a race against each other to develop the best voice-based assistant. The better the virtual assistant, the sharper its artificial intelligence and the broader its range of compatible devices.

5 Unbelievable Ways Voice Assistants Are Upending Online Businesses2020-03-30T15:35:05+00:00

Top 3 Trends in Predictive Analytics in 2019

2019 will see lightning speed trends in data and technology. We’ve all heard about the internet of things until we are ready to admit a device overload. Yet less talked about is the power of predictive analytics and how it can drive user experience (UX) across multiple channels.

Top 3 Trends in Predictive Analytics in 20192020-03-30T15:36:07+00:00

Looking Forward at Personalized Digital Design Trends

Given that we now live in a world in which finding ways to cater to customers is vital to the success of your business, UX design is a forward-thinking way to attract and maintain your customers.

Looking Forward at Personalized Digital Design Trends2020-03-30T15:38:15+00:00

Double Diamond Design Process

When it comes to product development, there is an important distinction you need to make: either design the “right” product, or design products right.

Double Diamond Design Process2020-03-30T15:39:40+00:00

Why It’s Time to Start Focusing on Customer Experience

In the past, it was enough for companies to design great products in order to bring in customers. The concept was simple: you create something great and give people access to it — and people are just going to want to buy it.

Why It’s Time to Start Focusing on Customer Experience2020-03-30T15:41:15+00:00