Insights
FEATURED
How AI Will Evolve Purpose-Driven Relationships
Written by: Patrick Kesler
At Urban Emu, we’ve always believed technology should serve as a force for meaningful change. Our mission isn’t just to enable better digital experiences but to help purpose-driven organizations connect with their communities in ways that forge trust, inspire action, and leave a lasting, positive impact.
Tips on Starting and Growing Your Digital Platforms
Written by: Ken Buraker
In today's ever-evolving digital landscape, creating impactful digital platforms like apps and websites for behavior change presents a great opportunity and a worthwhile challenge.
Customer Experience (CX) in the Government
Written by: Randy Rodriguez
In today's fast-paced and technology-driven world, the expectations from public services have significantly evolved, paralleling the high standards set by the private sector.
The Future of Experience Design: Transforming the Landscape of the US Federal Government
Written by: Patrick Kesler
In an age defined by rapid technological advancements and evolving societal expectations, the concept of experience design has emerged as a critical factor in shaping interactions, services, and perceptions.
Urban Emu Achieves ISO/IEC 20000-1 Certification: Elevating Information Technology and Service Management for Enhanced Client Benefits
Written by: Patrick Kesler
In the fast-paced digital age, effective information technology (IT) and service management are crucial to a successful business operation.
Quantum Computing’s Impending Impact on Digital Communications
Written by: Patrick Kesler
Quantum computing, the revolutionary field that harnesses the principles of quantum mechanics, holds tremendous potential to transform various sectors, including digital communications.
Harnessing the Power of AI: Strategic Development of Behavior Change Campaigns
Written by: Patrick Kesler
Behavior change campaigns are vital in addressing societal challenges and promoting positive actions in today’s fast-paced world.
Experience agency Urban Emu awarded ISO 9001, ISO/IEC 27001 certifications
Written by: Urban Emu
Urban Emu, a leading web developer and digital design-driven “Experience” agency, this month was awarded ISO 9001 and ISO/IEC 27001 Certifications, a globally recognized standard that ensures products and services for clients meet the highest quality standards.
How to develop and launch a successful social behavior change campaign
Written by: Urban Emu
Can you change someone's behavior? If you develop a clever social behavior change campaign, you can.
Why UI & UX design are critical for your startup
Written by: Urban Emu
Many startups struggle to create an effective online presence, especially when multiple competitors dominate their niche. That’s where good User Interface (UI) and User Experience (UX) design comes in.
Urban Emu recognized as a premier web design company in New Jersey by Clutch
Written by: Urban Emu
Our team has been delivering great design solutions since 2006, and today we are proud to be named by Clutch as one of the best web design companies in New Jersey.
Design for impact.
Written by: Urban Emu
More often than not, when a visitor lands on a website, they immediately have a visceral reaction – love it or leave it.
The link between user experience and return on investment
Written by: Urban Emu
User Experience (“UX”) is a term that describes design strategies that create the best possible experience for the customer such as on a website, in a mobile app, in a vehicle, or throughout the e-commerce checkout process.
What you need to know about 508 Compliance as a designer or project lead
Written by: Urban Emu
Why is 508 Compliance important? If you’ve taken a ride on a bus or looked for a place to park in front of your local grocery store, you know that there are accommodations made for people with disabilities. The same holds true for people with disabilities when navigating their digital life on federal websites and applications.
The power of UX to reduce cognitive load in the midst of a crisis
Written by: Sarah Romeo
As COVID-19 continues to spread its footprint in the U.S., individuals and businesses alike are seeking relief assistance through private and government programs.
Why human-centered design?
Written by: Hayden Lausell
There are many ways to go about designing a product that could revolutionize your industry. Still, the design process is essential when it comes to how successful your product will be.
Heuristic evaluation and its impact on user experience
Written by: Sarah Romeo
Even if you don’t work in the world of design, it’s possible that you’ve heard the term user experience (UX.) Lately, there has been a lot of buzz about UX and how its practices can help build better websites, apps, branding, products, and more.
How Amazon is changing the “Customer Experience”
Written by: Hayden Lausell
Amazon recently opened a modern-day grocery store to the public in Seattle, Washington, where grocery shopping is as easy as download, shop, and go. That’s it! Amazon Go is making it possible for shoppers to not hate (maybe even love) the food store experience.
Creating connections: UX and public relations
Written by: Urban Emu
The value of user experience (UX) design isn't confined to digital products, though technology is where the practice gained prominence. The most successful business enterprises are integrating UX along the line, and public relations and communications are no exception.
Five unbelievable ways voice assistants are upending online businesses
Written by: Hayden Lausell
Tech companies call it the hands-free experience. In many ways, voice assistants are the new touchscreen. They make devices easier to interact with. But where does it go from here?
Top three trends in predictive analytics in 2019
Written by: Urban Emu
You've heard about the Internet of Things (IoT). Yet, less talked about is the power of predictive analytics and how it can drive user experience (UX) across multiple channels. In 2019, we'll see the rise of technological complexity. The right user experience can simplify that complexity.
Start playing games: Four gamification strategies to boost engagement
Written by: Urban Emu
Looking for ways to get customers to spend more time with your brand? No matter what your business model, gamification can boost engagement. Once you know a few basic principles, you’ll get your audience more active on your website, social media, and more.
A look forward at personalized digital design trends
Written by: Urban Emu
Given that we live in a world in which finding ways to cater to customers is vital to the success of your business, UX design is a forward-thinking way to attract and maintain your customers. Let's take a look at how UX design is helping to pave the way for other innovative digital products.
Double diamond design process
Written by: Daria Vander May
When it comes to product development, there is an important distinction you need to make: either design the “right” product, or design products right. In a day and age where consumers have nearly limitless access to goods on the market, it falls on the user experience designer to design something that will stand out.
One Smart Move: Hire a UX Team
Written by: Urban Emu
Does it work for the user? That’s the most important question a designer asks. Your business can’t achieve its goals if people struggle to use the product.
Why it’s time to focus on customer experience
Written by: Urban Emu
In the past, it was enough for companies to design great products to bring in customers. The concept was simple: you create something great and give people access to it — and they're going to want to buy it. Times have changed.
Contact Us
Urban Emu is an experience agency proudly driven by a singular mission: to transform the way humans live. We achieve this through a powerful fusion of design, technology, and communications, creating unparalleled online and offline experiences.
We love to hear about ideas big or small. Please don’t hesitate to get in touch with us regarding your project.
Email: hello@urbanemu.com
Contract Number: 47QTCA20D003Z
Market Expertise
Health
Nutrition
Education
Nonprofit
Homeland
Government
Capabilities
Strategy & Innovation
Marketing & Communications
Service & Product Creation
IT Solutions
Emerging Technologies
Artificial Intelligence (AI)