We use technology, creativity and change activation to improve the human experience.


Do you ever find yourself having a bad experience and thinking, “there must be a better way?” We agree.

We help our clients create better experiences for their key audiences and, in turn, get better results. We use a human-centered design approach to help solve problems, seize opportunities, improve systems and services, and change behavior.

We are the people delivering better experiences through technology, creativity and change activation.

Our Core Team

Patrick Kesler

Chief Executive Officer, Principal

Tim McCleary

Chief Experience Officer

Peter Bleickardt

Chief Technology Officer

Alyssa D’Urso

Associate Creative Director

Ken Buraker

Chief Creative Officer

Dana Lebed

Senior UX & UI Designer

Tom DeLorme

Chief Operating Officer

Emily Dammeyer

Chief of Strategy Integration

Hayden Yarbrough

Training Lead

Rachna Scott

Creative Director

Patrick Keenan

Software Engineer

Alexander Fox

UX/UI Designer

Brandon Tilley

Senior Software Engineer

Harvey Goldberg

Director of Federal Growth

Maggy Giunco

Creative Operations

Joe DiBenedetto

Software Engineer

Shaelyn Ventrano

Project Manager, PMP, CSM

Mark Farrell

Director of HR & Operations

Pattie Yu (theYucrew)

Senior Strategic Communications Director

Stephanie Peduto

Project Coordinator

Becky Broderick

Project Manager

Ann Rose Greenberg

Senior Project Director

Randy Rodriguez

Chief Growth Strategist

Rachel Frizzell

Junior Designer

Chris Sheppard

Content Manager

Richard Hoffman

Senior Project Manager & Data Analyst

Shelley Caplan

Senior Project Director

Greg Wallis

Chief Financial Officer

Haley Spencer

Communications Manager

Van Do, MPH

Senior Communications Manager

Priscille Diwa

Communications Coordinator

Kevin Shackelford

Director of Creative Production

Nicole Hunt


Vlad Gorshkov

Design Director

Justin Provenzano

Senior Designer

Andrew Gormley

Videographer & Animator

Craig Phares

Senior iOS & Android Engineer

Lindsay Michael

Design Director

Joe Mastey

Senior Software Developer

Mike Melli

Lead Software Engineer

Will Langley

Senior Developer

Our Involvement Practice Team

Noreen Murphy

Culture Activation

Daniel Hall

Culture Activation

Belinda Gannaway

Culture Strategy

Shaun Ward, D.M.

Change Strategy

Laura McNamara

Virtual Event Producer

Rosie Ham

Live & Virtual Event Producer

Claire Derrick

Virtual Event Producer

Jon Coventry

Production Director

Jon Roberts

Production Director

Caroline Crocker

Production Coordinator

Lorne Armstrong

Experience Designer

Jack Loh

Brand Strategy

Charlotte Dewar

Experience Producer

Julie Gieseke

Visual Involver

Disa Kauk

Visual Involver

Liisa Sorsa

Visual Involver

Breah Parker

Visual Involver

Andrew Federman

Visual Involver

Jim Nuttle

Visual Involver

Interested in joining our team? We’re always looking for talented individuals.

View Career Opportunities

Our Process

Research Becomes Insights

Through intensive design research and strategic analysis, Urban Emu analyzes consumers, competitors and requirements so that the vision is tightly aligned with business objectives.

Insights Become Ideas

We produce a range of design concepts to address the client’s challenge. We translate requirements, craft the user experience and design for rapid growth.

Ideas Become Functional

We process designs and build them for use, facilitate testing, tweak to perfection and launch. We then evaluate performance, act on results and iterate.

Functionality Becomes Reality

We maintain and report success of the delivered product. With a celebratory pat on the back, we cherish our relationships and strive to offer the best product and service there is.

Working With

Contact Us

Urban Emu is an experience agency with a fast growing team of experience designers, facilitators, strategists, researchers, UX/UI designers, and software engineers that create innovative experiences to improve and transform businesses.

We love to hear about ideas big or small. Please don’t hesitate to get in touch with us regarding your project.

Email: hello@urbanemu.com