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About urbanemu

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So far urbanemu has created 23 blog entries.

How Amazon is changing the “Customer Experience”

Written by: Hayden Lausell

Amazon recently opened a modern-day grocery store to the public in Seattle, Washington, where grocery shopping is as easy as download, shop, and go. That’s it! Amazon Go is making it possible for shoppers to not hate (maybe even love) the food store experience.

How Amazon is changing the “Customer Experience”2022-09-15T21:10:21+00:00

Creating connections: UX and public relations

Written by: Urban Emu

The value of user experience (UX) design isn't confined to digital products, though technology is where the practice gained prominence. The most successful business enterprises are integrating UX along the line, and public relations and communications are no exception.

Creating connections: UX and public relations2022-09-15T21:12:09+00:00

Top three trends in predictive analytics in 2019

Written by: Urban Emu

You've heard about the Internet of Things (IoT). Yet, less talked about is the power of predictive analytics and how it can drive user experience (UX) across multiple channels. In 2019, we'll see the rise of technological complexity. The right user experience can simplify that complexity.

Top three trends in predictive analytics in 20192022-09-16T19:25:26+00:00

Start playing games: Four gamification strategies to boost engagement

Written by: Urban Emu

Looking for ways to get customers to spend more time with your brand? No matter what your business model, gamification can boost engagement. Once you know a few basic principles, you’ll get your audience more active on your website, social media, and more.

Start playing games: Four gamification strategies to boost engagement2022-09-16T19:30:46+00:00

A look forward at personalized digital design trends

Written by: Urban Emu

Given that we live in a world in which finding ways to cater to customers is vital to the success of your business, UX design is a forward-thinking way to attract and maintain your customers. Let's take a look at how UX design is helping to pave the way for other innovative digital products.

A look forward at personalized digital design trends2022-09-16T19:38:34+00:00

Double diamond design process

Written by: Daria Vander May

When it comes to product development, there is an important distinction you need to make: either design the “right” product, or design products right. In a day and age where consumers have nearly limitless access to goods on the market, it falls on the user experience designer to design something that will stand out.

Double diamond design process2022-09-16T19:41:57+00:00

One Smart Move: Hire a UX Team

Written by: Urban Emu

Does it work for the user? That’s the most important question a designer asks. Your business can’t achieve its goals if people struggle to use the product.

One Smart Move: Hire a UX Team2022-05-08T20:00:50+00:00

Why it’s time to focus on customer experience

Written by: Urban Emu

In the past, it was enough for companies to design great products to bring in customers. The concept was simple: you create something great and give people access to it — and they're going to want to buy it. Times have changed.

Why it’s time to focus on customer experience2022-09-16T20:01:29+00:00