Written by: Urban Emu
In the future, almost every device will be smart. We’ve already seen a huge proliferation of smart devices – from smart printers to smart refrigerators, as part of the Internet of Things (IoT) trend. So, what's around the corner?
Written by: Urban Emu
Thanks to technology, we have created an on-demand world that consistently delivers personalized communications and experiences to customers. Customer expectations have been raised as a result — and people now expect to have consistently outstanding experiences across the board when they interact with a brand.
Written by: Urban Emu
User experience happens whether we do anything or not. Both good and bad user experiences result from some effort at shaping the initial experience; however, the chances of having a positive user experience are definitely increased with the right efforts.