Customer Experience (CX) in the Government
Written by: Randy Rodriguez
In today's fast-paced and technology-driven world, the expectations from public services have significantly evolved, paralleling the high standards set by the private sector.
Experience agency Urban Emu awarded ISO 9001, ISO/IEC 27001 certifications
Written by: Urban Emu
Urban Emu, a leading web developer and digital design-driven “Experience” agency, this month was awarded ISO 9001 and ISO/IEC 27001 Certifications, a globally recognized standard that ensures products and services for clients meet the highest quality standards.
How to develop and launch a successful social behavior change campaign
Written by: Urban Emu
Can you change someone's behavior? If you develop a clever social behavior change campaign, you can.
Why UI & UX design are critical for your startup
Written by: Urban Emu
Many startups struggle to create an effective online presence, especially when multiple competitors dominate their niche. That’s where good User Interface (UI) and User Experience (UX) design comes in.
Design for impact.
Written by: Urban Emu
More often than not, when a visitor lands on a website, they immediately have a visceral reaction – love it or leave it.
The link between user experience and return on investment
Written by: Urban Emu
User Experience (“UX”) is a term that describes design strategies that create the best possible experience for the customer such as on a website, in a mobile app, in a vehicle, or throughout the e-commerce checkout process.
The power of UX to reduce cognitive load in the midst of a crisis
Written by: Sarah Romeo
As COVID-19 continues to spread its footprint in the U.S., individuals and businesses alike are seeking relief assistance through private and government programs.
Why human-centered design?
Written by: Hayden Lausell
There are many ways to go about designing a product that could revolutionize your industry. Still, the design process is essential when it comes to how successful your product will be.
Heuristic evaluation and its impact on user experience
Written by: Sarah Romeo
Even if you don’t work in the world of design, it’s possible that you’ve heard the term user experience (UX.) Lately, there has been a lot of buzz about UX and how its practices can help build better websites, apps, branding, products, and more.
How Amazon is changing the “Customer Experience”
Written by: Hayden Lausell
Amazon recently opened a modern-day grocery store to the public in Seattle, Washington, where grocery shopping is as easy as download, shop, and go. That’s it! Amazon Go is making it possible for shoppers to not hate (maybe even love) the food store experience.